Web Access Issues

Incident Report for Level365

Resolved

Service is stable at this time. We consider this incident resolved.

Posted Jul 21, 2020 - 21:39 EDT

Monitoring

We have restarted the underlying service and restored access to the web portal. We are continuing to monitor and to engage with engineering to determine root cause.

Posted Jul 21, 2020 - 15:50 EDT

Investigating

Web Portal very slow to load, timing out at times.

Posted Jul 21, 2020 - 15:08 EDT

This incident affected: UCaaS (Web App / Portal).