Update - We are continuing to work on a fix for the login issues affecting some users of the Level365 Web App (app.level365.com). We will provide a further update once the fix has been implemented.
Sep 10, 2026 - 16:15 EDT
Identified - We are continuing to investigate reports of some users being unable to log in to the Level365 Web App (app.level365.com). Our team has identified the cause and is working on a fix. We will provide a further update once it has been implemented.
Sep 10, 2026 - 13:46 EDT
Update - We are continuing to investigate reports of issues with the Web App related to logging in and components not loading properly once logged in. Further updates will be provided as more information becomes available.
Sep 10, 2026 - 10:57 EDT
Investigating - We are currently investigating reports of some users being unable to log in to the Level365 Web App (app.level365.com). Our team is actively working to identify the cause, and further updates will be provided as more information becomes available.
Sep 10, 2026 - 09:44 EDT
Core UCaaS Services Operational
Web App / Portal Degraded Performance
Fax Services Operational
Call Recording Operational
Provisioning Operational
API Operational
Video Collaboration Operational
Secondary Services Operational
Service Providers Operational
Voice Providers Operational
Data Providers Operational
Local Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

Unresolved incident: Investigating issues with Level365 Web App Login.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Completed - The scheduled maintenance has been completed.
Sep 8, 23:07 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 23:00 EDT
Scheduled - Level365 will be performing proactive system maintenance to maintain platform redundancy and ensure continued reliability and optimal performance. During this maintenance window, users may experience brief and intermittent service interruptions while systems are updated. Core platform services are expected to remain fully operational.
Sep 4, 10:42 EDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.