Level365

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core UCaaS Services Operational
90 days ago
100.0 % uptime
Today
Web App / Portal Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Provisioning Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Video Collaboration Operational
90 days ago
100.0 % uptime
Today
Secondary Services Operational
90 days ago
100.0 % uptime
Today
Service Providers Operational
Voice Providers Operational
Data Providers Operational
Local Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled System Maintenance Jul 1, 2026 23:00 - Jul 2, 2026 00:00 EDT

Level365 will be performing proactive system hardware maintenance to maintain platform redundancy and ensure continued reliability and optimal performance. There should be minimal disruption to services during this maintenance window.

As part of this maintenance, the UDP media relay port range used for voice services will be expanded from 20,000–27,999 to 20,000–39,999. In most cases, outbound traffic is not restricted and no network changes will be required. However, customers with firewall or security policies that restrict outbound traffic to specific port ranges should update their configurations accordingly. If you are unsure whether your network has these restrictions, please consult your IT administrator.

Please refer to our Ports and IP Address knowledge base article for additional information regarding the required ports and IP addresses.
Posted on Jun 25, 2026 - 10:59 EDT
Jun 25, 2026

No incidents reported today.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026
Scheduled Maintenance - Fax Server
Completed - The scheduled maintenance has been completed.
Jun 16, 23:34 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 16, 23:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 23:00 EDT
Scheduled - Level365 will be performing proactive system maintenance to complete scheduled fax server updates. This work is part of our ongoing efforts to maintain platform redundancy and ensure continued reliability and performance.

During the maintenance window, fax services will be temporally unavailable. Services will be fully restored once the maintenance is complete.
Jun 5, 12:30 EDT
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

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