All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core UCaaS Services Operational
90 days ago
100.0 % uptime
Today
Web App / Portal Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Provisioning Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Video Collaboration Operational
90 days ago
100.0 % uptime
Today
Secondary Services Operational
90 days ago
100.0 % uptime
Today
Service Providers Operational
Voice Providers Operational
Data Providers Operational
Local Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled System Maintenance Sep 8, 2026 23:00 - Sep 9, 2026 00:00 EDT

Level365 will be performing proactive system maintenance to maintain platform redundancy and ensure continued reliability and optimal performance. During this maintenance window, users may experience brief and intermittent service interruptions while systems are updated. Core platform services are expected to remain fully operational.
Posted on Sep 04, 2026 - 10:42 EDT

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

Investigating Post-Maintenance Service Issues
Resolved - This incident has been resolved. All reported calling issues have been resolved, and no additional issues have been reported.

We apologize for any inconvenience this may have caused. If you need further assistance, please contact our Support Team at support.level365.com.
Aug 26, 12:15 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 26, 10:40 EDT
Investigating - We are investigating reports of calling issues following the completion of our recent scheduled maintenance. Some users may experience intermittent interruptions when making or receiving calls.

Our team is actively working to restore normal calling service as quickly as possible.

We will provide another update as more information becomes available.
Aug 26, 08:32 EDT
Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 01:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:00 EDT
Scheduled - Level365 will be performing proactive system maintenance as part of our ongoing efforts to maintain platform redundancy and ensure continued reliability and performance.

During the maintenance window, portions of the platform will be temporarily unavailable, and intermittent service interruptions are expected. Services will be fully restored once the maintenance is complete.
Aug 13, 11:32 EDT

Aug 25, 2026

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

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