Level365

All Systems Operational

Core UCaaS Services Operational
90 days ago
100.0 % uptime
Today
Web App / Portal Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Provisioning Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Video Collaboration Operational
90 days ago
100.0 % uptime
Today
Secondary Services Operational
90 days ago
100.0 % uptime
Today
Service Providers Operational
Voice Providers Operational
Data Providers Operational
Local Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 10, 2026

No incidents reported today.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Completed - The scheduled maintenance has been completed.
Jul 2, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 23:00 EDT
Scheduled - Level365 will be performing proactive system hardware maintenance to maintain platform redundancy and ensure continued reliability and optimal performance. There should be minimal disruption to services during this maintenance window.

As part of this maintenance, the UDP media relay port range used for voice services will be expanded from 20,000–27,999 to 20,000–39,999. In most cases, outbound traffic is not restricted and no network changes will be required. However, customers with firewall or security policies that restrict outbound traffic to specific port ranges should update their configurations accordingly. If you are unsure whether your network has these restrictions, please consult your IT administrator.

Please refer to our Ports and IP Address knowledge base article for additional information regarding the required ports and IP addresses.

Jun 25, 10:59 EDT
Jul 1, 2026
Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.