Level365
All Systems Operational
UCaaS Operational
90 days ago
99.99 % uptime
Today
Core Services ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Recording ? Operational
90 days ago
99.95 % uptime
Today
Provisioning ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Secondary Services ? Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
90 days ago
100.0 % uptime
Today
Video Collaboration Operational
90 days ago
100.0 % uptime
Today
Voice Carriers Operational
Twilio SIP Trunking ? Operational
Level 3 Operational
Verizon Business Operational
Bandwidth Operational
Inteliquent Operational
Thinq Operational
Flowroute Operational
Data Carriers Operational
Level 3 Operational
Cogent Operational
Hurricane Electric Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Server Maintenance May 27, 2024 23:30 - May 28, 2024 04:00 EDT
We will be performing operating system maintenance during this period.
Posted on May 20, 2024 - 07:50 EDT
Scheduled System Maintenance Jun 4, 2024 23:00 - Jun 5, 2024 01:00 EDT
We will be performing system maintenance on our UC platform. There should be minimal disruption of services during this maintenance window. This maintenance will consist of the installation of several software updates. Please refer to our Updates Page for additional information.
Posted on May 24, 2024 - 12:02 EDT
Past Incidents
May 26, 2024

No incidents reported today.

May 25, 2024

No incidents reported.

May 24, 2024
Completed - The scheduled maintenance has been completed.
May 24, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:30 EDT
Scheduled - We will be performing operating system maintenance during this period.
May 20, 07:49 EDT
May 23, 2024
May 22, 2024

No incidents reported.

May 21, 2024
Resolved - There have not been any new issues reported regarding call recordings since recording services were restored this afternoon. We consider this incident to be resolved. We are aware there are some recordings from this morning that are not showing up in Call History and we will continue to work towards restoring those call recordings.
May 21, 17:20 EDT
Monitoring - We have implemented a fix and call recordings are starting to populate in Call History. There may be some call recordings from this morning that do not populate and we are working to get those restored.
May 21, 12:14 EDT
Identified - We have identified the cause of the issue and are working towards a resolution as quickly as we can.
May 21, 09:33 EDT
Investigating - We are currently investigating reports of call recordings not showing up in Call History.
May 21, 08:52 EDT
Completed - The scheduled maintenance has been completed.
May 21, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:30 EDT
Scheduled - We will be performing operating system maintenance during this period.
May 20, 07:48 EDT
May 20, 2024
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.