Level365

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core UCaaS Services Operational
90 days ago
100.0 % uptime
Today
Web App / Portal Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Provisioning Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Video Collaboration Operational
90 days ago
100.0 % uptime
Today
Secondary Services Operational
90 days ago
100.0 % uptime
Today
Service Providers Operational
Voice Providers Operational
Data Providers Operational
Local Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled System Maintenance Aug 11, 2026 23:00 - Aug 12, 2026 02:00 EDT

Level365 will be performing proactive system maintenance as part of our ongoing efforts to maintain platform redundancy and ensure continued reliability and performance.

During the maintenance window, portions of the platform will be temporarily unavailable, and intermittent service interruptions are expected. Services will be fully restored once the maintenance is complete.
Posted on Jul 14, 2026 - 08:31 EDT
Jul 16, 2026

No incidents reported today.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 23:00 EDT
Scheduled - Level365 will be performing proactive system hardware maintenance to maintain platform redundancy and ensure continued reliability and optimal performance. There should be minimal disruption to services during this maintenance window.

As part of this maintenance, the UDP media relay port range used for voice services will be expanded from 20,000–27,999 to 20,000–39,999. In most cases, outbound traffic is not restricted and no network changes will be required. However, customers with firewall or security policies that restrict outbound traffic to specific port ranges should update their configurations accordingly. If you are unsure whether your network has these restrictions, please consult your IT administrator.

Please refer to our Ports and IP Address knowledge base article for additional information regarding the required ports and IP addresses.
Jun 25, 10:59 EDT
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