Level365
All Systems Operational
UCaaS Operational
90 days ago
100.0 % uptime
Today
Core ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Recording ? Operational
90 days ago
100.0 % uptime
Today
Provisioning ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Secondary Services ? Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
90 days ago
100.0 % uptime
Today
Video Collaboration Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Billing ? Operational
90 days ago
100.0 % uptime
Today
ZenDesk ? Operational
90 days ago
100.0 % uptime
Today
Corporate Email ? Operational
Cloud Servers ? Operational
DNS Operational
Voice Carriers Operational
Twilio SIP Trunking ? Operational
Level 3 Operational
Verizon Business Operational
Bandwidth Operational
Inteliquent Operational
Thinq Operational
Flowroute Operational
Data Carriers Operational
Level 3 Operational
Cogent Operational
Hurricane Electric Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 26, 2020

No incidents reported today.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020
Resolved - Update has resolved the issue and email is being delivered properly.
Feb 14, 14:15 EST
Update - The core problem has been traced to a particular function, which is blocking additional processing. As usage increases during the day, the queue gets to a point that it cannot maintain "real-time" delivery of these messages. As the usage decreases later in the day, the queue begins to catch up.

Engineering has released a fix for this issue, and it will be rolled out tonight during an emergency maintenance window.
Feb 13, 11:48 EST
Update - Email delivery has been stable. We are continuing to monitor for prompt delivery.
Feb 12, 09:03 EST
Monitoring - Engineering has indicated that they have found the issue and implemented a fix. We will continue to monitor the resolution.
Feb 11, 12:36 EST
Update - Problem appears to still be an issue. Engineering is continuing to troubleshoot the delay.
Feb 11, 08:53 EST
Update - The delay on sending emails appears to be resolved. We will continue to monitor the situation.
Feb 10, 08:49 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 7, 17:00 EST
Update - Engineers have isolated the issue and are still working towards a resolution.
Feb 7, 16:37 EST
Update - It appears that there is a delay in delivering new emails. We are working to identify the cause of the delay.
Feb 7, 10:14 EST
Investigating - We are currently investigating reports of some email notifications not being delivered properly.
Feb 7, 09:57 EST
Feb 13, 2020
Completed - The scheduled maintenance has been completed.
Feb 13, 23:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 23:00 EST
Scheduled - We will be performing emergency maintenance to address a delay in email processing. This update should not require any disruption to UC functionality. The maintenance window is 15 minutes, but the actual update should be less than 5 minutes.
Feb 13, 11:51 EST