All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core UCaaS Services Operational
Web App / Portal Operational
Fax Services Operational
Call Recording Operational
Provisioning Operational
API Operational
Video Collaboration Operational
Secondary Services Operational
Service Providers Operational
Voice Providers Operational
Data Providers Operational
Local Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 7, 2026

No incidents reported today.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Investigating issues with Level365 Web App Login
Postmortem - Read details
Nov 6, 15:12 EST
Resolved - We have monitored and confirmed that all services are functioning as expected, with no new reports of issues since the fix was implemented. All reported issues have been resolved, and this incident is now closed.

If you experience any further problems, please contact our support team at support.level365.com.
Nov 4, 13:49 EST
Monitoring - A fix has been implemented for the login issues affecting some users of the Level365 Web App.

We are continuing to monitor the situation. If you experience any new issues, please contact our support team at support.level365.com.
Nov 4, 12:26 EST
Investigating - We are currently investigating reports of login issues for some users of the Level365 Web App. Our team is actively working to identify the cause, and further updates will be provided as more information becomes available.
Nov 4, 09:25 EST
Softphone Outbound Call Audio Issues
Postmortem - Read details
Nov 6, 15:08 EST
Resolved - We have monitored and confirmed that all services are functioning as expected, with no new reports of issues since the fix was implemented. All reported issues have been resolved, and this incident is now closed.

If you experience any further problems, please contact our support team at support.level365.com.
Nov 4, 13:48 EST
Monitoring - A fix has been implemented for the outbound calling issues affecting some users of the Level365 Softphone. Please log out of the softphone and log back in to apply this change.

We are continuing to monitor the situation. If you experience any further issues, please contact our support team at support.level365.com<
Nov 4, 11:41 EST
Identified - Our team has identified the cause of this issue, and a fix is being implemented. We will provide a further update once the fix is in place.
Nov 4, 10:24 EST
Investigating - We are currently investigating reports of missing audio on outbound calls for some users of the Level365 Softphone. Our team is actively working to identify the cause, and further updates will be provided as more information becomes available.
Nov 4, 09:00 EST
Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Nov 4, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 23:00 EST
Scheduled - We will be performing system maintenance on our Unified Communications platform. The work includes the installation of several software updates.
During the maintenance window, portions of the platform will be temporarily unavailable, and intermittent service interruptions are expected. Services will be fully restored once the maintenance is complete.
Oct 7, 13:33 EDT

Nov 3, 2026

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

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