Intermittent Toll Free Call Issues

Incident Report for Level365

Resolved

Engineers have resolved the issue that was impacting outbound calls.

Posted Mar 16, 2020 - 16:12 EDT

Investigating

We are currently experiencing an intermittent service issue via one of our carriers that affects call termination, causing some calls to experience call setup issues or dropped calls. Our carrier is investigating the underlying cause and we will provide an update as soon as possible

Posted Mar 16, 2020 - 15:42 EDT

This incident affected: Voice Carriers (Thinq).