Some inbound calls do not display Caller ID information

Incident Report for Level365

Resolved

This incident has been resolved.
Posted Aug 12, 2024 - 17:48 EDT

Monitoring

Our CallerID Name (CNAME) provider has implemented a fix. We will continue monitoring, please contact Level365 Support if you encounter CallerID Name issues.
Posted Aug 12, 2024 - 16:18 EDT

Investigating

We are investigating a service disruption with our CallerID Name (CNAME) provider.
Posted Aug 12, 2024 - 14:06 EDT
This incident affected: Service Providers (Voice Carriers).
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