Issue with Faxing in certain regions - Mainly Owensboro
Incident Report for Level365
Resolved
The upstream carrier has resolved the issue. Testing indicates service is fully restored.
Posted Dec 03, 2021 - 15:17 EST
Update
We are continuing to monitor for any further issues.
Posted Dec 03, 2021 - 12:58 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 03, 2021 - 12:58 EST
Update
We are continuing to work on a fix for this issue.
Posted Dec 03, 2021 - 11:30 EST
Update
We are continuing to work on a fix for this problem.
Posted Dec 03, 2021 - 08:15 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 02, 2021 - 15:52 EST
Investigating
We have discovered an issue with our upstream carrier in the way they route fax traffic mainly out of the Owensboro KY Market.
Posted Dec 02, 2021 - 15:51 EST
This incident affected: Voice Carriers (Inteliquent) and UCaaS (Fax Services).
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