Inbound call issues September 28

Incident Report for Level365

Resolved

We are currently observing ongoing network stability. All call types are processing as expected at this time. We consider this incident resolved

Posted Sep 28, 2021 - 22:53 EDT

Identified

The upstream carrier is actively investigating an incident causing intermittent service disruption to inbound calls. We will continue to provide updates as they develop.

Posted Sep 28, 2021 - 14:53 EDT

Investigating

We are currently investigating this issue.

Posted Sep 28, 2021 - 10:14 EDT

This incident affected: UCaaS (Core Services) and Voice Carriers (Bandwidth).