Investigating Post-Maintenance Service Issues

Incident Report for Level365

Resolved

This incident has been resolved. All reported calling issues have been resolved, and no additional issues have been reported.

We apologize for any inconvenience this may have caused. If you need further assistance, please contact our Support Team at support.level365.com.

Posted Aug 26, 2026 - 12:15 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 26, 2026 - 10:40 EDT

Investigating

We are investigating reports of calling issues following the completion of our recent scheduled maintenance. Some users may experience intermittent interruptions when making or receiving calls.

Our team is actively working to restore normal calling service as quickly as possible.

We will provide another update as more information becomes available.

Posted Aug 26, 2026 - 08:32 EDT

This incident affected: Core UCaaS Services.