Call Issues

Incident Report for Level365

Resolved

We have seen services normalize and consider this issue resolved. Please open a ticket by emailing support@level365.com if you are still experiencing issues.

Posted Sep 12, 2018 - 13:12 EDT

Monitoring

The problem has been resolved and calls are flowing as expected now. We continue to monitor the situation.

Posted Sep 12, 2018 - 10:15 EDT

Identified

The issue has been identified and a resolution is under way.

Posted Sep 12, 2018 - 10:09 EDT

Investigating

We are currently investigating calling issues on one of our softswitches.

Posted Sep 12, 2018 - 10:00 EDT

This incident affected: UCaaS (Core Services).