Resolved -
This incident has been resolved. All services are confirmed to be working normally, and the backlog of fax messages has been cleared. We will continue to monitor to ensure continued stability.
Thank you for your patience as we worked to resolve this issue.
Nov 21, 16:54 EST
Update -
We are continuing to monitor to ensure the issue is resolved. Please note that some faxes may be delayed or require additional attempts as the system processes the queued messages.
Thank you for your patience as we work to resolve this.
Nov 21, 16:31 EST
Monitoring -
Issue has been identified and a fix has been deployed. We are monitoring services to ensure the issue is resolved.
Nov 21, 14:29 EST
Update -
We are continuing to troubleshoot the issue impacting some fax services. Our team is actively working toward resolving this as quickly as possible.
Thank you for your patience as we work to resolve this.
Nov 21, 14:07 EST
Update -
We are currently investigating reports of issues impacting some fax services. Our team is actively reviewing the situation to identify the cause and restore full functionality as quickly as possible.
Thank you for your patience as we work to resolve this.
Nov 21, 08:18 EST
Update -
We are continuing to investigate this issue.
Nov 21, 08:17 EST
Investigating -
We aqre currently investigating degraded performance on our fax platform
Nov 21, 04:37 EST